Here's something that catches a lot of first-time shapewear buyers off guard: you generally can't return it just because you changed your mind, or even if the size doesn't fit quite right. This isn't unique to one brand, it's standard across almost the entire category in India, and there's a real reason behind it.
Why shapewear returns work differently than other clothing
Shapewear is worn directly against skin, often for extended periods, in the same category as underwear from a hygiene standpoint. For that reason, most brands, including Skimmylo, don't accept general returns or size exchanges once an item has been delivered. This isn't a loophole to avoid refunds, it's a genuinely standard hygiene practice across the industry, similar to why you can't return opened cosmetics or worn intimate apparel at most retailers.
So what CAN you do if something's wrong?
If you receive a defective product, faulty stitching, a broken snap closure, wrong item entirely, that's a different situation. Report it within 24 hours of delivery, and you'll need a continuous unboxing video as proof. This video requirement exists specifically to protect against fraudulent claims (someone swapping the product and claiming it arrived damaged), and it protects genuine buyers too, since it's clear evidence of the actual condition on arrival.
Practically, here's what that means for you: film yourself opening the package, without cuts or edits, from the moment you pick it up to fully unpacking the product. If there's a genuine defect, you'll have the proof ready to go immediately.
How to avoid needing a return in the first place
Since sizing yourself out of a return situation is really the main risk here, the size chart is your best friend, not a suggestion to skim. Take actual measurements with a soft measuring tape, not your usual clothing size, and compare against the brand's specific chart before ordering. If you're between two sizes, sizing up is almost always the safer call than sizing down, a slightly loose bodysuit is a minor inconvenience, a too-tight one is a returned-but-can't-be-returned problem.
What this means if you're ordering from Skimmylo specifically
Both the Snatched and Backless Bodysuits follow this same policy: no general returns or exchanges, defective items only, reported within 24 hours with a continuous unboxing video. Before you order, actually pull out a measuring tape and check your numbers against the size chart on the product page rather than guessing based on your usual size in tops.
Related: Shapewear Bodysuit vs Regular Bodysuit | Shop the Skimmylo Snatched Shapeweear Bodysuit | Shop the Skimmylo Backless Shapewear Bodysuit
